Privacy Policy

Effective Date: October 16, 2025

Superior Restoration & Remodeling, Inc. ("Superior," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This policy explains what data we collect through our website (www.superiornyc.com), how we use it, and how we keep it secure.

1. Information We Collect

We collect two types of information: information you give us directly, and technical data gathered when you use our site.

a. Information You Provide Voluntarily

When you reach out through our contact form, schedule an appointment, or call/email us, we may collect:

  • Your name

  • Email address

  • Phone number

  • Property or job site address

  • Project details or service inquiries

  • Photos or attachments you submit

b. Information Collected Automatically

When you visit our website, we may collect limited technical information including:

  • IP address

  • Device and browser type

  • Pages visited and time spent on site

  • How you found us (e.g., search engine, referral link)

  • Basic geolocation (city/state)

2. How We Use Your Information

We use the information we collect to:

  • Respond to questions or service requests

  • Schedule site visits or inspections

  • Generate quotes and job proposals

  • Deliver contracted services

  • Send project updates or follow-ups

  • Improve our website performance and service offerings

  • Protect our company from spam, fraud, or misuse

We do not sell your personal information, and we don’t use it for anything unrelated to our services.

3. Who We Share Information With

We may share your information only when necessary, such as:

  • With subcontractors or licensed professionals working on your job

  • With third-party services we use to manage communication or analytics (e.g., CRM, Google Analytics)

  • If required by law or legal process

Any third-party vendors we use are required to keep your data confidential.

4. How We Protect Your Data

We use standard industry measures to keep your information safe, including:

  • SSL encryption on our website

  • Secure email and file storage systems

  • Access controls for staff and contractors

That said, no method of data transfer is 100% secure, so you should always use discretion when submitting sensitive information online.

5. Your Choices

You can:

  • Ask what personal information we have on file

  • Request that we update or delete your information

  • Opt out of future emails or follow-ups

To make a request, email us at:
📧 [email protected]
📞 (888) 816-1188

We’ll respond to all reasonable requests in a timely manner.

6. Cookies & Website Tracking

Our website uses basic cookies and tracking tools to:

  • Measure traffic and page performance

  • See how users navigate the site

  • Improve layout and content over time

We do not use cookies to store personal data or run aggressive advertising. You can disable cookies in your browser settings at any time.

7. External Links

Our site may link to third-party websites (e.g., product suppliers, partner sites). We’re not responsible for the content or privacy practices of those external websites.

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect or store personal information from children. If we learn we’ve received information from a minor, we will delete it.

9. Policy Updates

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top of the page. Continued use of our site after changes means you accept the updated terms.

10. Contact Us

If you have any questions about this Privacy Policy or your data, reach out any time:

Superior Restoration & Remodeling, Inc.
21st Street, Suite 105B
Long Island City, NY 11101
📧 [email protected]
📞 (888) 816-1188
🌐 www.superiornyc.com